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Return Policy:  Returns are available for a full refund of the purchase price less shipping costs within 30 days of purchase for the following items:  Apparel, Shoes, Grab Bars, Aids to Daily Living and Miscellaneous Equipment.  Items must be returned with all tags and original packaging to be eligible for refund.  In order to initiate a return please contact support@encompassmedicalfl.com and provide the item information.  A Return Number will be provided to accompany the returned product and assist with processing.  The refund payment will be processed back to the account that was used to pay within 10 days of receiving the return.  Buyer is responsible for all shipping costs associated with a returns.

The following items are not eligible for return or exchange:  Cosmetics, Incontinence Diapers, Briefs or Underpads, Bath and Shower Chairs or Stools and Raised Toilet Seats.